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Wiplay
License FAQ
Q. How can i purchase this product
Ans. You can purchase for this product if you are in India make the payment by NEFT, IMPS, BHIM UPI, Mobile Transfer or direct cash deposit of our bank account, if you are out of India then you can pay with PayPal payment gateway you can click BUYNOW button for the payment process. We are provided 1 year free service, service time start from date of purchase you can any issue you can contact me on anydesk, teamviewer remote platform and over telephone.
After the payment please send screenshot of payment slip or transaction id my whatapp after the verification we will send serial no immediately. GST and taxes not included this price
or we will help you install online on your pc computer by remotely Team Viewer and Anydesk and other remote software.
Q. How the license will be delivered?
After full payment as user purchase we provided two type of license 1 have dongle license and other as online activation by serial no, in dongle license dongle send by courier at your address. Online activation license send to customer by email after payment verification once payment verified we immediate send serial no by email,
Note- In part payment we not provided serial no and dongle, in part payment duration channel may be stopped any time and we not responsible any loss, so we request to user settled the payment on time for avoid channel stopped and any loss
Q. Does the license get expired?
Ans. If your license is subscription version, its may expired after subscription period is over, and Life tine dongle version not expired is validate for Life time cycle of our software.
Q. Can I change the license to other system if my installed system has problem?
Ans. In dongle version you can transfer license to other PC, and online activation not provided to this facility to transfer other PC
Q. Can I run multiple channels with single license?
Ans. No you need separate license for other channel or also need to multiple display in system for playing output for multiple channel in single PC
Q. Can I change the license to other system if my installed system has problem?
Ans. in dongle version you can transfer license to other PC, and online activation not provided to this facility to transfer other PC
Q. Can I return software after purchase?
Ans. Not returnable and not transferable once you purchase software it cannot be taken back and not return money
Q. What about service after one Year ?
Ans. Free service we are provided for One year from date of purchase. After one year if customer need and want service, Service charge will be applicable as AMC 5000 Rs.
General FAQ:
Q. Which Operating system does Wiplay or Winews Playout supports?
Ans. Its support Windows 7 Service pack 1, 8.1, Windows 10 latest version with flash support
Q. What is the difference between Wiplay playout and Winews playout ?
Ans. Wiplay for using movies, songs, episode, documentary, commercial video ad, and partly schedule News video,
and Winews specially designed only for 24x7 news channel its have Breaking news, Top News, Top Header, News Place, courtesy, coming Up, RSS news reader and many more feature.
Q. What are the system requirements for Wiplay and Winews?
Ans. Minimum support core i3 3rd generation and core i7 higher you can choose any.
i7 processor for Winews debate version
Motherboard - Intel chipset Gigabyte or Asus h61 or above and its must have HDMI Port.
Ram - 4 GB.
SSD - 120 GB SSD for operating system.
HDD 1 TB RPM 7200 need for movie and news storage.
Graphics card 2 GB Nvidia or AMD.
HDMI to AV Convertor for AV out to encoder OR HDMI dummy device for making multiple display.
Q. Will Wiplay or Winews software supports MAC Operating System?
Ans. Not supported
Playback FAQ:
Q. Which Format does it support?
Ans. its support popular video format support like MKV, MP4, FLV, AVI, MPG, DAT, Animation format support SWF, Image format support, JPG, PNG, BMP. GIF(Single Frame)
Q. Will it support mixed files in the playlist?
Ans. Yes you can schedule or add different type video format file in software
Q. Can we split a clip?
Ans. Yes you can split your movies and skip unplayable adult scene some restriction to use this feature for adult scene
Q. Does it support 4:3 and 16:9 aspect ratio?
Ans. yes you can play these aspect ratio file
Q. Does it support SD/HD/2K/4K format?
Ans. Yes but depend your hardware capacity support depend on your hardware performance
Q. How do I see the log report of the played clips?
Ans. Yes you can get all played history report
Output FAQ:
Q. Which output card does support wiplay Playout ?
Ans. Minimum 2 GB Nvidia or AMD display graphics card
Input FAQ:
Q. Which Input card does Wiplay Playout supports?
Ans. Any capture card which is supported directshow filter
Q. Can we add Web camera as Input source?
Ans. No
Q. Can we select VMix as Input source?
Ans. Yes you can add vmix out and OBS out as a input source in our software
Q. Stream FAQ:
Q. Will OBS support as a Youtube and Facebook stream?
Ans. Yes you can stream to youtube and facebook or any RTMP supported platform form OBS
Q. Can we send steam to YouTube and face book?
Ans. yes
Q. What type of output stream it supports?
Ans. you can out UDP to your Quam and RTMP to facebook or Youtube you can use single stream at a time in single platform need to plugins for this feature
Q. I get BAD STREAM error while adding YouTube or other stream?
Ans. some youtube or facebook secure stream not supported
Q. What type of Input stream it supports?
Ans. you can live as input stream just copy Youtube url in software and play it and also support UDP, RTMP, RTSP, HTTP, HLS
Schedule FAQ:
Q. Do Wiplay and Winews playout support Schedule features?
Ans. Yes scheduling is supported or various type scheduling like start time to file duration end , fixed start time and End time, dynamic playlist in news and back to back movies schedule like satellite movie channel
Q. Does it support schedule for a week or a month?
Ans. You can set schedule for unlimited days and time no limit for scheduling
Q. Trial FAQ:
Q. Why i pay for demo or trial ?
Ans. This is big software and have a multiple options or lots of features in it so customer have consume lots of our human resources to providing demo service in demo period so demo not provided to free. some nominal charges for demo Rs 3000 only for demo version. We are providing service and full guidance to operate or using our software in demo period.
If you like our software and want to full version we will less your demo payment in final payment after demo period if you not purchase we will return 50% amount 1500 Rs
Q. How do I download or receive the trial version?
Ans. you can contact me by Phone call, whatsApp, or Email for trail setup after pay
Q. What’s the limitation of trial version?
Ans. No restriction in demo you can use as a full feature for 7 Days validity.
Q. CG FAQ:
Q. Is it possible to put digital clock in the CG?
Ans. Yes you can put digital clock in Date, Time, Day
Q. Will it supports animated?
Ans. Yes you can add animation banner as swf format you can make these file in swishmax software
Q. Can I run multiple channels with single license?
Ans. Yes but you need separate license to each channel and also need to multiple display in system for each channel output
